Last October, one of Gartner’s predictions for the digital future was that we will have robot assistants helping us perform work – not mechanical work, but office-based work such as content creation:

By 2018, 20 percent of business content will be authored by machines.

This is a bold claim – two years isn’t a long time, and 20% of office productivity is a lot of… documents and spreadsheets and presentations.

I’ve long been a fan of Google Inbox, the alternative interface to Gmail. Inbox recently announced that 10% of email replies using Google Inbox are now written by the built-in SmartReply feature – probably the biggest current implementation of a robot assistant. Continue reading Robot Assistants: Google Inbox v. Microsoft Office 2016 →